Migrating to the Continia Delivery Network

If your company already sends and receives eDocuments through another service provider and you want to start using Continia eDocuments, you need to migrate those participations to the Continia Delivery Network (CDN). This process depends on the network.

Preparation

These steps apply to all three networks covered in this article.

1. Complete the customer onboarding process. Your company must have gone through the know your customer (KYC) process before the switch can proceed. For more information, see Setting up the Continia Delivery Network.
2. Create the participation. For more information, see Setting up the Continia Delivery Network.

3. Create a support ticket. Continia needs the same information you enter when you create a participation in Business Central, such as the identifier type and value, as well as the company name. Prepare this before you contact support.
4. Plan the switch. A participation can only be approved when it's no longer registered with your previous provider. Unregistering from your previous provider and being registered with the CDN are two separate steps, so there's a gap between them.

Migrating a Peppol participation

1. Submit a support ticket at least two weeks before the planned switch. Include the following:
   1. Confirmation that the customer onboarding has been completed.
   2. The date and time you plan to unregister from your previous provider.
   3. The identifier type and value.
2. Wait for Continia to confirm that the registration has been prepared.
3. At the agreed time, unregister from your previous provider.
4. Continia registers and approves the participation on Peppol. Because the preparation has already been done, this can happen in a matter of hours.

Migrating a NemHandel participation

1. Submit a support ticket with the following information in advance.
   1. Confirmation that the customer onboarding has been completed.
   2. The date and time you plan to unregister from your previous provider.
   3. The identifier type and value.
2. Confirm the expected lead time with Continia's support.
3. At the agreed time, unregister from your previous provider.
4. Continia completes the registration and approves the participation on NemHandel within 2-3 business days.

Migrating a French participation (plateforme agréée)

French eInvoicing requires businesses to use a certified plateforme agréée (PA). Migrating a French participation to the CDN means moving the company’s identifiers from your current PA to Continia's PA. This process depends on your current PA, which must release the identifiers, so it can take a long time.

For more information, see eDocuments in France.

1. Submit a support ticket with the following information in advance.
   1. Confirmation that the customer onboarding has been completed.
   2. A fully filled out and signed copy of Continia's PA's formal agreement.
   3. The date and time you plan to unregister from your previous provider.
   4. The identifier type and value.
2. Continia asks its PA to begin the portability process. The PA requests a migration code from your current PA.
3. Your current PA may ask you to confirm by email that you want to migrate. Respond promptly.
4. When Continia's PA confirms the migration, Continia approves the participations and confirms in the ticket that the switch is complete.