Resources for Help and Support
We're always here to help if you’re stuck, can't find or understand something, or need assistance in other matters. In such cases, feel free to use one of Continia’s four overall types of support:
- Continia Docs (this site) – the official Continia documentation site
- Continia Learn – online training platform for end-users and partners
- Customer support – the place to go for end-users
- Partner support – help and documentation exclusively for partners
Continia’s official documentation site, Continia Docs, features a large number of helpful articles for beginners, IT professionals, and anyone in between. Always consult this site before resorting to any other support options!
Continia Learn is our free online learning platform that provides training and assessments on Continia products. If you’re looking for a thorough and interactive introduction to Continia products, you'll find it there. The various product learning paths on Continia Learn contain conceptual content, guided step-by-step procedures, and demonstration videos to get you on top of things. And when you’ve completed a learning path and passed a test, you can claim your certification badge and add it to, for example, your LinkedIn profile or email signature.
As a customer, please contact your Microsoft Dynamics 365 Business Central partner for any questions you might have about Document Capture – unless, of course, you can find the answers here on Continia Docs. Your partner has access to Continia training and a wealth of other relevant resources, and partners can also always contact Continia directly with specific queries, if necessary.
For more information, see Resellers and Partners and Finding a Reseller of Continia Document Capture.
As a partner, you can get help by contacting Continia via the Continia PartnerZone or the Continia website. The Continia PartnerZone also contains many educational resources that you may find helpful, including video guides, customizable demo portals, and the official Continia Help Center. These resources are specifically aimed at partners and contain much information that can’t be found elsewhere.
For any urgent inquiries or matters requiring an immediate attention, please call our emergency hotline:
Phone: +45 8230 5000
Office hours: Monday to Friday from 8:30 a.m. to 4:00 p.m. CET
For more information, see Resellers and Partners and Becoming a Reseller of Continia Document Capture.
Only partners have access to the Continia PartnerZone and the emergency hotline. As an end-user, you’ll have to contact your existing Business Central partner for any queries you can’t find the answer to on Continia Docs.
Scope of Support Services
Getting Started with Continia Document Capture
Where do I go if I have questions?
Resellers and Partners
Finding a Reseller of Continia Document Capture
Becoming a Reseller of Continia Document Capture