Resources for Help and Support

You can always find help if you’re stuck, unable to find or understand something, or need assistance in other matters. In any such cases, feel free to use one of Continia’s three overall types of support, depending on your situation:

Continia Docs

Continia’s official documentation site, Continia Docs, features a large number of helpful articles for beginners, IT professionals and anyone in between. Always consult this site before resorting to any other support options!

Customer support

As a customer, please contact your Microsoft Dynamics 365 Business Central partner for any questions you might have about Document Capture – unless of course you can find the answers here on Continia Docs. Your partner has access to Continia training and a wealth of other relevant resources, and partners can also always contact Continia directly with specific queries, if necessary.

For more information, see Resellers and Partners and Finding a Reseller of Continia Document Capture.

Partner support

As a partner, you can get help by contacting Continia via the Continia PartnerZone or the Continia website. The Continia PartnerZone also contains a large number of educational resources that you may find useful, including video guides, customizable demo portals, and the official Continia Help Center. These resources are specifically aimed at partners and contain much information that can’t be found elsewhere.

For any urgent inquiries or matters requiring immediate attention, please call our emergency hotline:

Phone: +45 8230 5000
Office hours: Monday to Friday from 8:30 a.m. to 4:00 p.m. CET

For more information, see Resellers and Partners and Becoming a Reseller of Continia Document Capture.

Note

Only partners have access to the Continia PartnerZone and the emergency hotline. As an end user, you’ll have to contact your existing Business Central partner for any queries that you can’t find answers to on Continia Docs.

See also

Getting Started with Continia Document Capture
Where do I go if I have questions?
Resellers and Partners
Finding a Reseller of Continia Document Capture
Becoming a Reseller of Continia Document Capture
Continia PartnerZone