Onboarding Handelsbanken Nettbedrift to use Direct Communication

As a customer of Handelsbanken Nettbedrift, you can send and retrieve bank files between Handelsbanken Nettbedrift and Microsoft Dynamics 365 Business Central using the Payment Management Direct Communication module.

Handelsbanken Nettbedrift uses the digital service TietoEVRY to establish the bank integration from Payment Management to Handelsbanken Nettbedrift.


Before you start, make sure you:

  • Update the Payment Management app to version or later.
  • Enable the Direct Communication module. For more information, see Setting up Direct Communication.
  • Fill in the file transfer agreement (download here) and send it to your Cash Management Consultant at Handelsbanken Nettbedrift. When the bank has approved and signed the agreement, please forward it to Continia (bank-integration@continia.com).

To set up your Handelsbanken Nettbedrift bank account to use Direct Communication

Now, you can set up your bank account to use Direct Communication in Payment Management.

  1. In Business Central, select the Search icon Search for page or report, enter Bank Account Setup, and select the related link.

  2. In the Bank Accounts overview, select the bank account that you want to establish Direct Communication for.

  3. In the Communication column, select Direct Communication.

  4. Select Next to run the bank account setup and fill in the relevant fields.

  5. On the Specify notification email page, fill in the fields with the relevant information. Continia uses this information in a Know Your Customer (KYC) verification process to verify the ownership of the bank account.


    The VAT Registration No. must be the same as the VAT number that you specified in the file transfer agreement.

  6. Complete the Bank Account Setup flow.


Due to the KYC verification process, it can take up to 72 hours from when Handelsbanken Nettbedrift receives the file transfer agreement and you complete the assisted Bank Account Setup until the connection is established at Continia.

You can't start using the Direct Communication service before you receive an email confirmation from Continia.

After you have set up direct communication with your bank, we recommend you read through the following articles:

See also

Integration to Handelsbanken Nettbedrift
Importing and Exporting Bank Files