Ability to reimburse customers and pay credit notes

FeatureGeneral availability onlinePublic preview
Ability to reimburse customers and pay credit notesOct 2022-

Business value

In situations where you need to cancel all or part of an invoice that has already been issued, a credit note and reimbursement should be issued. With this feature, credit notes and reimbursement payments will now be generated and validated in the payment journal.

In addition, when the payments are processed by Payment Management, they will be posted with a unique payment ID which will be used to apply the bank account ledger entries in the bank account reconciliation.

Feature details

With this new feature Payment Management will also support customer reimbursement and credit notes to be processed for payment in the payment journal. The payments will be created with a unique payment reference ID.