Using the Payment Status

When creating payment suggestions in Payment Management extended payment journals, the payments are automatically validated to ensure that all required payment information is present and complies with the requirements of the bank. A status on the payment line will notify you if any actions are needed on the line, and give you an update on how far the payment is in the payment process.

If you are using direct bank communication Payment Management will automatically import a status file from the bank. The time between the status updates can vary. Most banks support the ISO PAIN.002 status file, which is sent back to the payment journal, in two different editions:

  • The first status update occurs immediately after the bank has received the ISO PAIN.001 payment file. The status can be Processing or Rejected, depending on if the payment file has been received in the bank with a valid file format.
  • The following status update occurs when the payment lines have been validated by the bank. The status can be Awaiting, Amount Adjusted, Rejected, or Paid.

Use the following list to interpret the meaning of the statuses:

StatusDescription
Not ValidatedThe payment has not yet been validated by Payment Management. This can be due to a missing bank account, making it impossible to validate the payment information.
ValidAll payment information has been validated and the payment is ready to be sent using direct communication or exported in a file to the bank.
InvalidOne or more errors have been found on the payment line. Use the Payment File Errors located in the lower right corner of the payment journal page, to identify how to fix the errors.
ManualThe payment method of the payment line indicates that this is a manual payment. I.e. the payment will not be sent to the bank but must be processed by yourself.
SentThe payment has been exported in a file using manual communication. This is the final status for payments being processed by manual communication.
Processing 1The payment has been sent to the bank using direct communication and is currently being processed in the bank.
Awaiting 1The payment needs to be approved by a 2. approver in the bank.
Amount Adjusted 1The payment has been completed in the bank and the amount of the payment line has been adjusted according to currency difference. If you have paid in a foreign currency, the currency exchange rate used in Business Central might not reflect the currency exchange rate used by the bank. If this type of status file is ordered in your bank, the currency exchange rate, and thus the Amount LCY, will automatically be updated on the payment line. This will ensure posting of the correct Amount LCY, avoiding exchange rate adjustments later, and a perfect match when reconciling the bank statement in the bank account reconciliation.
Rejected 1The payment has been rejected in the bank. Payments can be rejected for several reasons. It could be a 2. approver having rejected the payment in the bank, in which case you should consult with the 2. approver in your company why the payment has been rejected. Another reason for a payment being rejected could be errors detected on the payment, such as an invalid bank account number. Depending on the bank agreement, it could also be due to insufficient funds in your account to cover the payment.
Paid 1The payment has been completed in the bank.

  1. This status can only be imported from the bank when using direct bank communication. In addition, the bank must support the given status update for you to receive it, as not all banks support the statuses specified in the list.

To update status

When a status file is available in the bank, you can import the file using the following process:

  1. Use the Search for page or report icon and search for Payment Journals, then select the related link.
  2. On the payment journal page, in the page header go to the box Batch Name and choose the desired payment journal.
  3. On the payment journal go to the action bar and select Bank > Update Status. If any status files are available from the bank, the status on the payment lines will be updated.

To reset status

It is possible to reset the status of a payment line that has been sent or exported if the payment information should be changed or if you need to resend or reexport the payment. If the payment has been sent by direct communication you must contact the bank and cancel the payment before resetting the status.

  1. Use the Search for page or report icon and search for Payment Journals, then select the related link.
  2. On the payment journal page, mark the lines you wish to void.
  3. Go to the action bar and select Bank > Void Payments.