Why doesn't my invoice use the template?

Question

It seems that the invoice doesn't use the template. Why is that?

Answer

If the invoice doesn't use the correct template, it's possible that you forgot to save the HTML template. Unlike other options in Business Central, HTML templates are not saved automatically. To resolve this issue, you need to fill out all the HTML templates and ensure that you select Save afterwards. Once the templates are filled out and saved, the invoice should use the correct template without any problems.