Defining alternative payment addresses

  • 10/03/2026
  • 2 minutes to read

When processing payments to vendors, the vendor or company address may contain special characters that cause errors in foreign payment processing. To prevent these issues, while keeping the original address intact, you can define an alternative payment address for payment purposes only.

If a field in the Alternative Payment Address FastTab contains information, this information is used for payments instead of the primary information. This goes for each individual field. For example, if in the Alternative Payment Address FastTab, you only fill in the Address field, this field is used instead of the Address defined under the General FastTab .

To define an alternative company payment address

  1. Search (Search) for and select Company Information.
  2. On the Company Information Setup page, go to the Alternative Payment Address FastTab.
  3. Enter the address details without special characters.

To define an alternative vendor or customer payment address

  1. Search (Search) for and select Vendors or Customers, then select the related link.
  2. Select the vendor or customer card you want to update.
  3. On the Alternative Vendor Information or Alternative Customer Information FastTab, enter the alternative address details without special characters.