Reviewing payment application proposals
Payment application proposals are system-suggested matches between bank statement lines and open ledger entries. This article describes how you can access, review, and automatically apply them on the Payment Application Review page.
You can't create proposals manually. On the Payment Application Review page, you can review the proposals, adjust the applied amounts, and apply or unapply proposals.
To access payment application proposals
You can open the Payment Application Review page from three locations on the Bank Account Reconciliation and Payment Reconciliation Journal pages.
To access the Payment Application Review page by clicking Home > Application Proposals:
- Search () for and select Bank Account Reconciliation or Payment Reconciliation Journal.
- Select the bank statement line you want to review.
- On the action bar, click Home > Application Proposals.
- The Payment Application Review page opens and shows all proposals for the selected line. For detailed information about the sections and fields on this page, see The Payment Application Review page.
To access the Payment Application Review page by clicking the Status field:
- Search () for and select Bank Account Reconciliation or Payment Reconciliation Journal.
- Navigate to the Status field on the line you want to review and click the Status. For example, click Manual.
- The Payment Application Review page opens and shows all proposals for the selected line. For detailed information about the sections and fields on this page, see The Payment Application Review page.
To access the Payment Application Review page by drilling down on a bank statement line:
- Open Bank Account Reconciliation or Payment Reconciliation Journal.
- Navigate to the Proposals field on the line you want to review. This field shows the count of proposals.
- Select the Proposals field value to drill down.
- The Payment Application Review page opens and shows all proposals for the selected line. For detailed information about the sections and fields on this page, see The Payment Application Review page.
To review payment application proposals
Each proposal includes a Found By field that shows which matching strategy identified the match. This helps you understand why the system suggested this match and evaluate the match quality.
The Found By indicator helps you evaluate the quality of the match:
| Indicator | Confidence | Notes |
|---|---|---|
| End To End ID | High (usually reliable) | ISO 20022 identifiers are typically unique and very reliable. |
| Payment Information ID | High (usually reliable) | ISO 20022 identifiers are typically unique and very reliable. |
| Batch ID | High (usually reliable) | ISO 20022 identifiers are typically unique and very reliable. |
| Document No. | High (usually reliable) | Direct document number matches are typically accurate. |
| External Document No. | High (usually reliable) | Reliable when vendors or customers use consistent reference numbers. |
| Payment Reference Rule | High (usually reliable) | Reliable when your rule configuration is correct. |
| Posting Date and Amount | Medium (review carefully) | Multiple entries can have the same amount and date. |
| Direct Debit Collection/Return | Specialized (context-dependent) | Only relevant for direct debit scenarios. |
| Account Balance | Specialized (context-dependent) | Useful when a customer has paid the full outstanding balance. |
| Manual Application | Not applicable | The entry was applied manually on the Apply Ledger Entries page. |
To evaluate a proposal further, review the Match Details FactBox. The Applied Amount total is shown in green when the difference is zero, and in bold red when it isn't.
If a proposal's ledger entry is already applied in another journal, reconciliation, or payment suggestion, the proposal is shown in blue italics and the line's status is Review Proposals. When you open the Payment Application Review page, a notification lets you open the location where the entry is applied. If you try to apply the proposal, an error is shown. For more information, see Payment application proposals FAQ.
If none of the proposals is correct, switch to the ledger entries view and apply the correct entry manually. For more information, see Applying payment proposals.
If a line is applied to more than one account, the Applied To column shows Line applies different accounts. For more information, see Applying proposals to multiple accounts.
Vigtigt
When multiple proposals exist, the system does not automatically select one. You must review the options and choose the correct match.
Automatic application of proposals
The system can automatically apply proposals when the match is clear and no manual review is needed. A proposal is applied automatically only when all of the following conditions are met:
- The amount matches the ledger entry amount within the allowed tolerance.
- The ledger entry is not already applied in another journal or reconciliation.
- The difference (if any) falls within one of the configured tolerances, such as reconciliation tolerance, payment tolerance, or payment discount tolerance. Tolerances are defined on the Banking Import Setup and General Ledger Setup pages.
Bemærk
Automatic application of payment application proposals is controlled by the Automatic Proposal Application Setup feature. If you disable this feature, proposals are no longer applied automatically. You can always unapply an auto-applied proposal if needed.
Related information
Introducing payment application proposals
The Payment Application Review page
Applying payment proposals
Applying proposals to multiple accounts
Applying partial payments and transferring differences
Understanding payment archives
Payment application proposals FAQ