Install help files

  • 18/04/2024
  • 7 minutes to read

Important

Continia Payment Management no longer supports the use of online help (F1) for your Dynamics NAV or Business Central on-premises. The purpose of the F1 help was to give the user specific and detailed help while using the solution, but since the solution does not allow continuous updating of content without your Microsoft Partner having to be involved, we have therefore chosen to stop supporting online help ( F1).

Instead of online help (F1), Continia has developed a brand new documentation platform on Continia Docs. Here you will find documentation on all Continia's solutions, in an online and always updated environment, and with a better and more intuitive user interface. In addition, Continia has improved the "tooltip function" with more detailed explanations of the individual functions.

So you no longer need to install online help (F1) for your Dynamics NAV or Business Central on-premises as described below, but can find the same help and much more at Continia Docs.

Note

For support regarding installing earlier versions of Payment Management that had online help support (F1), see the instructions for installing online help (F1) below.


Installation of help files before version 2.75

In order to use online help (F1) for Payment Management -specific fields, help files must be installed for your Dynamics NAV or Business Central on-premises.

Regarding newer versions of Dynamics NAV and Business Central on-premises the files only need to be installed on the server where the Internet Information Service (IIS) service is running, but for older versions you need to install both the files on the client computers to use Payment Management and on the server where the ServiceTier service is running.

Note

It is a prerequisite for the installation that you have downloaded the latest product package from Continia PartnerZone. Unpack the product package to a location of your choice and remember to check that the files are not blocked by Windows.

Install help files

Since there are differences between how different versions of Dynamics NAV and Business Central on-premises install help files, the installation described below is based on the version you are using.

Dynamics NAV version 7.00.00 (2013)

The following installation is used on the client computers that must use Payment Management:

  1. Start setup Setup.exe, located at the root of the product package.
  2. Locate the section Dynamics NAV Classic / RTC Client and click on Help Files.
  3. In the field Select Dynamics NAV version select Dynamics NAV 2013.
  4. The field Dynamics NAV RTC Path now displays the default file path in which the Dynamics NAV client is normally installed. If your Dynamics NAV is not located here, either type the correct path or use the Browse button to select it. So you need to select the folder "C: \ Program Files (x86) \ Microsoft Dynamics NAV \ 70\RoleTailored Client".
  5. Click Install.
  6. A dialog box confirms that the installation has been completed. Click OK.
  7. Back at the installer, click Close to close the application.
  8. You can now remove the files from the product package.
  9. The installation is complete.

The following installation is used on the server where ServiceTier service is running:

  1. Start Setup Setup.exe, located at the root of the product package.
  2. Locate the Dynamics NAV Server and click on Help Files.
  3. In the field Select Dynamics NAV version select Dynamics NAV 2013.
  4. The field Dynamics NAV RTC Path now displays the default file path in which the Dynamics NAV client is normally installed. If your Dynamics NAV is not located here, either type the correct path or use the Browse button to select it. You need to select the folder "C: \ Program Files (x86) \ Microsoft Dynamics NAV \ 70\RoleTailored Client".
  5. Click Install.
  6. A dialog box confirms that the installation has been completed. Click OK.
  7. Back at the installer, click Close to close the application.
  8. You can now remove the files from the product package and log off the server.
  9. The installation is complete.

Dynamics NAV version 7.10.00 (2013R2) and newer as well as Business Central on-premises

The following installation is used on the server where the Internet Information Service (IIS) service is running:

  1. Start setup Setup.exe, located at the root of the product package.
  2. Locate the Dynamics NAV Server and click on Help Files.
  3. In the field Select Dynamics NAV Version select the current version of Dynamics NAV for which components are to be installed.
  4. In the field Select Dynamics NAV Help Server select the type of server for which help files are to be installed. Depending on your choice above, you can choose between:
    1. Default Web Site = %Systemdrive%\inetpub\wwwroot
    2. Microsoft Dynamics NAV 2017 Web Client = C:\ wwwroot\NAVWebApplicationContainer
    3. Microsoft Dynamics NAV 2017 Help = C:\inetpub\wwwroot\DynamicsNAV100Help
    4. Microsoft Dynamics 365 Business Central Web Client = C:\inetpub\wwwroot\Microsoft Dynamics 365 Business Central Web Client
  5. Click Install.
  6. A dialog box confirms that the installation has been completed. Click OK.
  7. Back at the installer, click Close to close the application.
  8. You may now remove the files from the product package and log off the server.
  9. The installation is complete.

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