Continia Expense App FAQs

Find answers to some of the most frequently asked questions about the Continia Expense App.

Can I get a notification email when an expense document is approved or rejected?

No, email notifications for approved or rejected documents is currently not available in Expense Management. However, you can view the status of documents using the Continia Expense Mobile App push notifications or in the Expense Web Portal, under Expense > History (and rejected documents under Report > Open), or by viewing your Expense Management job queues.

Why is the Attendees field not working properly in the Continia Expense App/Expense Portal?

If you're required to fill in Attendees on an expense type, but it doesn't work as expected in the Expense Mobile App or the Expense Portal, then you may have overlooked one of the steps in the process.

Check that you've completed the following steps:

1. In Business Central, search () for and select Expense Types (Continia Expense Management).
2. In the Attendees Required column, select the checkboxes for the expense types where attendees should be required.
3. Search () for and select Field Type Dependencies (Continia Expense Management).
4. On the action bar, click Update System Dependencies. Lines will now appear on the page, which will make the feature work properly, click OK.
5. Search () for and select Synchronize with Continia Online (Continia Expense Management) to push the changes to the users' devices.