Citi-bank offers the following payment solution - here you can see the file exchange options that the solution offers and which Payment Management supports. Click on the link to access bank-specific information.

TypeCommunication with the bank
Citi-bankDirect Communication (not yet supported)
Manual file exchange

If you what to learn more about Direct communication, you can read more here. Regarding manual communication, the user uploads the files to the bank after exporting them locally to their own PC.

Citi Bank is a US bank headquartered in New York

Contact information for Citi-bank

If you need help handling files in the bank, you can contact Citi-bank at the info below

Link to website[]( = 89AMXDO7 )
Customer serviceTel.: +1 877-528 0990
Link to supportSupport